FREQUENTLY ASKED QUESTIONS
Before your stay.
Practical answers about booking, apartment facilities and staying at Seven Hilton in Ikeja, Lagos.
Your stay, made simple.
Need help with a specific request? Tell our team what you have in mind.
Please read our House Rules before confirming your stay.
Seven Hilton is an apartment project by Teres Residences in Ikeja, Lagos. Choose a four-bedroom apartment for a shared stay or a studio for a more compact space.
You will find us at House 7A, No. 1 Hilton Drive, off Ogundana Street, off Allen Avenue, Ikeja, Lagos. Contact our team for directions before you arrive.
The four-bedroom apartment is ₦400,000 per night, and the studio is ₦180,000 per night. These are rates per apartment. Confirm the current rate, caution fee and any extra service charges with our team before paying.
Choose your dates on our availability page, or message us on WhatsApp for help. Our team will confirm availability, your booking details and the applicable terms.
Your check-in and check-out times will be confirmed when you book. If you need an early arrival or a late departure, ask our team in advance. Approval depends on availability, and extra charges may apply.
Only the guests agreed in your reservation may stay, with a maximum of two people per bedroom under our house rules. Tell us the number of adults and children before booking so we can confirm the right apartment and occupancy for your stay. Additional guests need management approval.
The apartments include WiFi, air conditioning, kitchen facilities, power backup, secure parking and security with CCTV. Check our amenities page and your selected apartment for more details.
Yes. Airport pick-up and drop-off can be arranged on request. Share your flight details with our team ahead of arrival so we can confirm availability and the charge.
Our value-added services include a local cook, market errands, package pick-up, local attraction and fine dining arrangements, birthday surprise setups, security escorts, and home hair, makeup, nail and wig services. These must be arranged with our team and may carry additional charges. See our extra services.
Booking payments are non-refundable. Management may agree to a booking credit for another stay, subject to availability; this is not a cash refund. Read the Refund Policy before booking.
A refundable caution fee applies. It is returned after the apartment has been inspected, provided nothing is damaged, lost or missing. Confirm the amount and return arrangements with our team before your stay. Unusual cleaning attracts an additional ₦20,000 charge.
Parties, events, gatherings and commercial activities require prior written approval from management. Please explain your plans before booking; a stay reservation alone does not authorise an event.
Smoking is not permitted inside the apartment. Please speak with our team if you need guidance on an approved outdoor area.
Pets are not permitted unless management has expressly approved them in advance. Please ask before making a reservation.
Read our House Rules and Terms & Conditions before booking. They cover guest conduct, noise, use of the apartment, responsibility for damage and departure requirements.