House Rules

1. Check-in and check-out
Guests must follow the agreed check-in and check-out times. Late check-out may attract an additional charge if not approved by management.

2. Number of guests and extra guests
Only the number of guests stated on the reservation is permitted. Extra guests are not acceptable without prior approval from management.

3. Occupancy per bedroom
A maximum of two (2) persons are accepted in each bedroom.

4. Parties and events
Parties, events, gatherings, or commercial activities are not permitted without prior written approval from management.

5. Loud music and noise
Loud music is not accepted in the apartment. Guests must keep noise at a reasonable level and respect other occupants and neighbours.

6. Food and eating areas
Eating is not permitted in the living room or on the couches.

7. Smoking
Smoking is not permitted inside the apartment. Any permitted smoking area must be used responsibly.

8. Damages and missing items
Guests are responsible for damage to, loss of, or removal of apartment property, furniture, appliances, fittings, keys, remotes, and other items.

9. Caution fee
The caution fee is refundable provided that nothing in the apartment is damaged, lost, or missing. The refund will be processed according to management’s stated procedure after inspection.

10. Damage beyond the caution fee
If the cost of damage, loss, or missing items exceeds the caution fee, the guest will be charged the additional amount required to cover the outstanding cost.

11. Extra cleaning fee
Extra cleaning beyond normal housekeeping caused by excessive dirt, spills, stains, waste, or other unusual cleaning requirements will attract a fee of NGN 20,000.

12. Furniture and property
Furniture, appliances, decorations, and other property must not be moved, removed, or misused without permission.

13. Cleanliness
Guests must keep the apartment reasonably clean and dispose of waste properly.

14. Kitchen use
Kitchen facilities and utensils must be used properly and cleaned after use. Do not leave food waste or dirty dishes unnecessarily.

15. Electrical appliances
Switch off lights, air conditioners, and electrical appliances when not in use and report any electrical fault to management.

16. Keys, remotes and access devices
Keys, remotes, and access devices must be returned at check-out. Lost or damaged items may attract replacement charges.

17. Safety and security
Guests must lock doors and secure personal belongings. Do not give access keys or entry codes to unauthorised persons.

18. Prohibited activities
Illegal activities, harassment, violence, or behaviour that threatens the safety or comfort of others are strictly prohibited.

19. Pets
Pets are not permitted unless expressly approved by management in advance.

20. Payment and cancellation
Payment made for a booking is not refundable. Where a guest cannot use the booking, the amount paid may be transferred as booking credit for another stay, subject to availability and management agreement. The original payment will not be returned as cash.

21. Rebooking
Any approved transfer of booking credit must be arranged with management and is subject to availability and applicable booking conditions.

22. Violation of house rules
Violation of these house rules and regulations will attract instant eviction from the apartment by management. Where permitted by law and the booking terms, management may require the guest to vacate immediately. Any outstanding damage, loss, or other charges remain the guest’s responsibility.